Work you stop pretending you will hire for.
Migrations, patching, security hygiene, glue between vendors. Calgary crew so you are not herding five companies that each swear the packet died at the last hop.
Honest IT scope. One invoice for our time.
Typical week: half-finished Intune tenant, file share limping on a VM, SaaS nobody audited, firewall firmware three releases behind. We untangle it, write it down, then keep the lights on.
Cloud & migrations
Seen enough lift-and-shift weekends to know where the bodies are buried. Cutovers land after hours when we can help it.
Cutover war storiesSecurity & hardening
MFA that sticks, logs you can grep, tabletop before the auditor lands. SOC 2-shaped work when you need the paperwork to match reality.
Security, non-magic editionManaged IT & helpdesk
Imaging laptops, onboarding hires, printers that hate everyone. SLAs spell out when a human answers, not “priority 3.”
Ticket realityAutomation & AI support
Script the boring onboarding steps first. Copilots where they shave real minutes off finance or support. No “AI transformation” deck required.
Automation we have shippedDevOps & release hygiene
Pipelines, Terraform modules, staging that is not fiction. Goal is boring deploys. Friday heroics cost extra and nobody wants them.
Release hygieneBackup & recovery
Backups nobody is afraid to restore. Drills on the calendar, not “someday.” Runbooks live in the repo, not in Greg’s head. Greg goes on vacation too.
Restore drillsApps & integrations
Internal tools, customer portals, the ugly CSV-to-ERP bridge. We pick stacks your next hire can grep without crying.
When build makes senseMonitoring & on-call
Dashboards your team opens on purpose. Paging rules tuned so disk-at-92% does not wake five people. Postmortems plain enough for legal.
On-call setupPaper trail beats vibes. You see the next step.
Diagrams, access lists, rollback notes live in your repo or ours. If the fit is wrong we say it in week one, not month four.
Kickoff & inventory
Passwords, dependencies, the thing that kills revenue if it blinks. Calls first, on-site when the closet smells like burnt PDU.
Plan & pricing
Written proposal: phases, owners, weekly check-ins, definition of done. Cloud dollars split out from our hours so finance can reconcile.
Build & cutover
Night-of schedule posted in Slack before anyone orders pizza. Smoke tests, rollback, someone owns comms to the business.
Operate & tune
Patching, capacity, cost nags, the fixes too small for a project ticket. Steering monthly or quarterly, your call.
Vendor logos are cheap. Keeping them patched is not.
Same tools we run for clients: Terraform state in git, Datadog paid for with real money, licences tracked in a spreadsheet nobody loves but everyone uses.
Messy stack? Fine. We will say if it is us or not.
VPN flaps, surprise invoices, patch debt. If it is outside what we do well, we will nudge you somewhere else. No ghosting.